communication for the contemporary dentist

the biggest thing holding you back isn't your clinical ability

It's all the barriers you're putting in your own way, that are stopping you from showing up for your patients.

You don't get to do the dentistry you want to by learning more dentistry. You get to do it by making it matter enough to your patient.

And that comes... when you learn to Open Up.

NEXT WORKSHOP: MELBOURNE, AUGUST

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WHAT YOU'LL LEARN

The YOU - the mindset shifts to bring out the best version of you

  • Understand your STYLE
    • Personality & Energy
  • Refine your PRESENTATION to carry authority and grace, so patients remember you, engage with you, and leave with a strong first impression
    • Appearance
    • Body Language
    • Vocal Delivery
    • Verbal Language
    • Etiquette
  • Build genuine CONNECTION and unwavering trust
    • Trust Formula
    • Rapport Building
    • Emotional Piggy Bank
  • Lead with CONVICTION by building confidence even before you feel it


The DO
- the frameworks to provide structure and clarity to your appointments

  • The CONSULT LADDER - taking your patient from awareness to ownership through
    • Active Listening
    • Planting Seeds
    • Guided Discovery
    • Analogies & Storytelling
  • The PRESENTATION FORMULA
    • Proposing Ideal Treatment
    • Discussing Costs
  • The CALM APPROACH to navigating difficult conversations
    • Objection Management
    • Ownership of Mistakes & Complications


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from past delegates

"The interactivity and genuinely welcoming vibe within the group were real highlights. It’s a true skill to be able to elicit such warmth and safety among a group of strangers. I loved spending a full day learning clinical pearls from a voice I’ve enjoyed listening to for the past few years. The role‑playing was particularly valuable, giving us the opportunity to practise the techniques and skills we had just learned. While it was uncomfortable at times, it was perfectly framed - growth really does happen at the edge of your comfort zone."

"Hands down the best CPD course I’ve been to! The vibe you created on the day with ‘school camp’ was brilliant! I feel like all the information, exercises and tips can all be easily translated into practice. Unlike some CPDs. You’re such a breath of fresh air in the dental community especially for younger practitioners like myself."

"Loved the workbook! Such an excellent companion and the love and thought and work put into this was so evident and amazing. Learning easily actionable and useable frameworks and ways to implement things being taught. Nothing felt too overwhelming. It was such a great group of people - Erica really does attract the best-hearted people."

"Meeting Erica, and knowing that you are as genuine in real life as you in your podcasts. I love that you aren't trying to sell anything. I love that you curated such an open and kind environment and crowd. This felt like such a kind group. No one was judgemental and neither were you. Loved the friendly school teacher classroom feel. I love that you engaged with everyone!"

WHO IS THIS FOR?

Early stage clinicians who:

  • Want to feel less unsure, anxious & salesy
  • Want to be respected and taken seriously
  • Want to build genuine, unwavering trust with their patients
  • Want to do the dentistry they want to do and that is best for their patients
  • Want to be valued for being their true authentic self


Welcome to Open Up

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next workshop: melbourne, august

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